Safeguarding funds


Ensuring our clients funds are held safely and securely is of paramount importance


You will be clearly informed as to whether your account relationship will reside with Currencycloud or Ebury Partners.


When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank and, most importantly, is protected for you in the unlikely event of Currencycloud’s, or our insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

In 2021, Currencycloud was acquired by Visa Inc. By choosing Currencycloud as our e-money provider, we have peace of mind knowing that they are backed by one of the world’s largest capitalised financial institutions.


Capital Adequacy – The levels of capital requirements are based on Ebury’s level of activity. The FCA reviews Ebury’s capital adequacy on an annual basis.

Client Protection – Ebury’s client funds are held in segregated accounts, entirely separate from their own operating accounts, so client funds are always safeguarded.

Robust Internal Risk Management – Ebury has strict governance and operational processes in place to scrutinise the accuracy of each of their transactions, with appropriate involvement from their Directors. Compliance with Ebury’s governance and processes is regularly audited.